- Q. How long does delivery usually take ?
- A.Delivery is by Parcel Force 48 Hour service to mainland UK, and Parcelforce Europe 5-7 to Europe, if you send payment and are in Europe you will be sent a paypal money request email for the addition delivery amount once it has been worked out.
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- Q.Is the package insured ?
- A.yes
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- Q.I completed payment for a second hand pedal but the pedal still remains on the site, why is that ?
- A.it has to be removed manually which happens within a few hours. If you have completed payment when some one else clicks buy now they will be taken to a page which says: this product is no longer available, please choose another.
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- Q.Can I come and pick the pedal up myself ?
- A.Yes, after 15'th august 2007 we will again be based in Golders Green London, please email us to arrange a time for pick up.
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- Q.Do you accept other payment methods ?
- A.Yes, we accept postal orders / personal cheques / cash (pickup only) and paypal payments from verified paypal accounts which have confirmed adresses. Please email us to let us know of any other method you would like to send payment.
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- Q.Do you ship to Europe ?
- A.Yes
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- Q.What is your return policy ?
- A.We offer a full money back guarantee on any products bought from DiscountDrumGear.co.uk, if for any reason you're not happy within 7 days of receiving it, you can send it back for a refund minus shipping costs, as long as it's in the same condition as we sent it to you.
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- Q.What is your privacy policy ?
- A.DiscountDrumGear.co.uk does not store, and do not intend to ever store any financial information such as credit or debit card numbers. We deal with all cedit or debit card transactions through paypal, paypal never reveals your debit or credit card number to us.
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- Q.What is your post address ?
- A.37 Queensborough court, north circular road, london, n3 3jp, United Kingdom.
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